Is the dsca.exe process a virus, spyware or malware?

Process description:

Dell Support Server (dscactivate)

Author: Dell
Part of: Unknown
The dsca.exe process is used to start Dell's remote support program, also known as dscactivate.
2 visitors rated the threat level of this process as:

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 DANGEROUS
100%
 NORMAL
0%
 SAFE
0%
 UNKNOWN

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Common location(s):
%Program Files%\Dell Support Center\gs_agent\custom\dsca.exe
Visitor comments

... rated this process as unknown
Visitor
What is this dsca.exe process and what does it do?
... rated this process as unknown
Visitor
Anyone have ANY info?
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